Cheonmyeongdang Support

The reading is unlocked automatically right after payment. If it is still missing after a page refresh, email us with your order number: 100% refund within 7 days if the report has not been downloaded.

Notifications are sent every morning at about 08:00 KST, give or take ten minutes. If nothing arrives, check whether the notification channel is blocked on your side.

100% refund within 7 days if the report has not been downloaded. Once the result has been delivered and read, refunds are restricted because of the nature of digital content. See the refund policy for details.

We use a traditional Korean Saju (Four Pillars of Destiny) algorithm together with modern astronomical data. The results are for reference and entertainment only. Do not use them for medical, legal or financial decisions.

Your date of birth and name are used solely to generate your reading, and are deleted automatically within 7 days of payment. See the privacy policy for details.