Privacy Policy

Effective date: April 12, 2026 | Last updated: April 29, 2026

Cheonmyeongdang (hereinafter "the Company") values the personal data of its users and complies with the Personal Information Protection Act.

1. Personal data items we collect

The Company may collect the following personal data in order to provide the Service.

Saju analysis: date of birth, gender (only when entered, not stored on the server)
Face reading / palm reading analysis: photograph (deleted immediately after analysis, not transmitted to the server)
On payment: name, contact number, email address (for payment processing purposes)
Customer enquiries: name, contact number, email address, content of the enquiry

2. Purposes of collecting and using personal data

Providing fortune services such as Saju, face reading and palm reading
Processing payments for paid services
Responding to customer enquiries
Service improvement and statistical analysis (processed in a non-identifiable form)

3. Retention and use period of personal data

The Company destroys personal data without delay once the purpose of its collection and use has been achieved.

Saju / face reading / palm reading input data: not retained after the immediate analysis (processed on the client side)
Payment information: retained for 5 years under the Electronic Commerce Act
Customer enquiries: retained for 1 year after the response is completed

4. Disclosure of personal data to third parties

The Company does not provide personal data to third parties without the user's consent. Exceptions apply where disclosure is required by law.

4-1. Outsourcing of personal data processing

To provide the Service smoothly, the Company outsources personal data processing tasks to specialist external providers as set out below. In the outsourcing contracts, the matters required by the Personal Information Protection Act are stipulated so that personal data is managed securely.

Outsourced service provider	Outsourced tasks	Retention and use period
Korea PortOne Co., Ltd. (PortOne)	Integrated management of payment processing (PG), processing and linking of payment information, transaction monitoring	Until the outsourcing contract ends or the legally mandated retention period expires
Korea Payment Networks Co., Ltd.	General credit card payment and recurring payment processing	5 years under the Electronic Commerce Act
Galaxia Money Tree Inc. / BillGate	Credit card payment processing and automatic billing	5 years under the Electronic Commerce Act
Kakao Pay Co., Ltd.	Provision of simple payment services	5 years under the Electronic Commerce Act
KG Inicis Co., Ltd.	Payment processing (reserve / backup PG)	5 years under the Electronic Commerce Act
SOLAPI Inc.	Sending fortune notifications (daily fortune alerts and similar)	Until the service is cancelled
Google LLC (Gmail / Google Workspace)	Sending payment receipts / follow-up emails	Until the service is cancelled
Vercel Inc. / Cloudflare Inc.	Web hosting and CDN services	Until the service is cancelled
Anthropic PBC (United States)	Generation of AI readings (writing the interpretation text for Saju, dream reading, compatibility and astrology)	Only for the duration of processing the request; not stored separately
Paddle.com Market Ltd. (United Kingdom)	Overseas subscription payment processing (currently inactive — the script is loaded only)	Until the outsourcing contract ends

4-2. Cross-border transfer of personal data

To generate AI readings, the Company transfers personal data outside the Republic of Korea as set out below (Article 28-8 of the Personal Information Protection Act).

Recipient: Anthropic PBC (United States)
Country of transfer: United States
Time and method of transfer: transmitted over HTTPS at the moment the user requests a reading
Items transferred: date and hour of birth (the calculated Saju chart), and the dream description or question text entered by the user. Name, email address, phone number and payment details are not transferred.
Purpose of transfer: producing the text of the reading
Retention and use period: limited to the time the request is processed. The Company does not make this data available for model training.
How to refuse, and the effect of refusing: you may refuse the cross-border transfer. If you do, the AI reading feature cannot be used, but the calculated results (the Saju chart itself, the Five Elements distribution and so on) remain available. To refuse, contact the personal data protection officer listed below.

In addition, for web hosting and CDN services (Cloudflare Inc., United States) and analytics (Google LLC, United States), access logs may be stored on those providers' facilities outside Korea while the Service is delivered.

4-3. Personal data of children under the age of 14

The Company does not collect personal data from children under the age of 14. A child under 14 needs the consent of a legal guardian in order to use the Service, and if the Company becomes aware that a user is under 14 it destroys that data without delay. A legal guardian may request access to, correction of, or deletion of a child's personal data (Article 22-2 of the Personal Information Protection Act).

5. Procedure and method for destroying personal data

Electronic files: permanently deleted by a method that makes recovery impossible
Paper documents: shredded using a document shredder

6. Rights of the user

Users may at any time request access to, correction of, or deletion of their personal data.

7. Advertising information and cookies

On 31 July 2026 the Company removed the advertising script (Google AdSense) and the session recording tool (Microsoft Clarity) from the website. The only analytics tool now used on the website is Google Analytics 4, which collects usage records to the extent needed to improve the Service, such as page views and whether a checkout step was reached. You can refuse cookie storage in your browser settings; doing so places no restriction on your use of the Service. In the mobile app, Google AdMob advertising identifiers may be collected, and you can reset them or turn off personalised advertising in your device settings.

8. Refund policy and cooling-off period

The full policy is set out on the Refund Policy page; this section summarises it. In the event of any discrepancy, the Refund Policy page prevails.

One-off purchases: 100% refund within 7 days of payment, provided the report has not been opened or downloaded (Article 17 (1) of the Act on Consumer Protection in Electronic Commerce).
When withdrawal is restricted: once the PDF has been downloaded at least once, the reading has been read in full, or three or more follow-up questions have been asked through the AI chat (Article 17 (2) 5 of the same Act).
Subscriptions (monthly membership): full refund within 7 days of the first charge if unused. You may cancel at any time; cancellation takes effect from the next billing cycle, and a period already charged is not refunded.
Daily pass: 100% refund within 24 hours if unused.
Where the fault is ours: for a service error, a system failure or a duplicate charge we refund the full amount regardless of how much time has passed.
Consumers resident in the EU or EEA: you have a statutory withdrawal period of 14 days under Article 9 (1) of Directive 2011/83/EU. The digital content exception in Article 16 (m) of Directive 2011/83/EU applies only where you gave prior express consent to performance beginning and acknowledged that you thereby lose the right of withdrawal.

How to request a refund: email [email protected] from the address used for the payment, with your order number and the reason. We reply within 3 business days and process the refund within 7 days.

9. Dispute resolution

Disputes relating to the use of this Service may be settled free of charge through mediation by the Korea Consumer Agency (1372) or the Electronic Commerce Mediation Committee (ecmc.or.kr). If mediation does not resolve the dispute, the court having jurisdiction over the location of the Company shall be the court of first instance, in line with the Terms of Service.

Consumers domiciled in the EU: the sentence above does not apply to you. Under Articles 17 to 19 of Regulation (EU) No 1215/2012 (Brussels Ia) you may bring proceedings in the courts of the Member State in which you are domiciled, and you may only be sued in those courts. Nothing in this policy deprives you of the protection of the mandatory consumer law of your country of residence.

10. Notice of new applications

When new Cheonmyeongdang applications (insurance / tax / subsidy and similar) are launched, a separate privacy policy will be published as an appendix, applying the same level of protection as this policy.

11. Personal data protection officer

Business name: KunStudio
Representative: Hong Deokhun
Business registration number: 552-59-00848
Address: 25-52 Jenaemosan-gil, Oedong-eup, Gyeongju-si, Gyeongsangbuk-do, Republic of Korea
Phone: +82-70-8018-7832
Email: [email protected]

12. Notice of changes

If this privacy policy is amended, the changes will be announced through the notice board within the service.